Frequently Asked Questions
Everything you need to know about your MadFits experience.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since MadFits offers a variety of fits from slim to oversized, we recommend measuring a similar garment you own and comparing it to our chart for the perfect match.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
When will my order arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your package's journey.
Do you ship internationally?
Yes, MadFits ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my MadFits apparel?
To maintain the quality and fit of your clothes, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the inner label of each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.